20 May 2019

Amazon Prime - The Scam (a.k.a. Electronic Bills are Evil 2)

I have to say it again: Electronic Bills are Evil.

My daughter is a Gen Y.  Gen Ys can't be bothered to check their bank accounts regularly. They snapchat, and everything is just a passing memory. Am I generalising or am I right?

Anyways, happened to check on a random day and realised that she has been charged since January 2019 for Amazon Prime membership fees. Yet apparently, she had terminated her membership since mid-2018.  Seems for the past three months, she has been billed GBP3.99 by Amazon.  That's randomly ~$7 a month. Sneaky. Scam?

The good thing is that she was able to the Amazon website and chat online with a service representative.  She was redirected to do so with Amazon UK via their UK website online chat as her account was from UK.

To Amazon's credit, they recognised there was an error and she has since been refunded.

Do you use Amazon Prime service?  Or have you been paying them even though you do not?  Check your kids' accounts!! 

We are living in a scary digital world.
[Wanted to say "virtual" but that's so passe; "digital" is all the rage these days.]

p/s: I gather Amazon Prime service itself is a pretty good service if you are seriously using it.

1 comment:

MMF Solutions said...

Yes, I agree - We are living in a scary digital world. Anything can happen anytime. We need to keep extra vigil regarding this.